Cogent Technology Solutions provides our clients with much more than a computer break and fix service. We consider your business our business and partner with you to make decisions for the overall functionality, stability and sustainability of your technology decisions. We consider your success and support you in prioritizing technology as a business tool and not a necessary evil. You will experience a transition to a higher level of confidence regarding the functionality of your technology systems.
With your important feedback, Cogent will analyze what is working well and delivering success and help target areas that would benefit from improvement. Our end goal will be to provide better efficiencies for your team and improve workflow. You will receive specific feedback and defined recommendations including the methodology we use to arrive at our recommendation. Together we will work toward leveraging your technology to advance your business goals. Our focus is on stable and sustainable solutions that will support your success.
If you are weary from a break-fix approach and ready for a solutions-based approach to technology and success contact us for a needs analysis and let’s get started.
Cogent has gained extensive experience by listening to our clients needs and technology pain points. Some of the areas where that extensive experience helps us help you are;
Manufacturing
Cogent Technology Solutions has experience supporting manufacturers of varied sizes. At Cogent we support the day to day needs of small shops to large international manufacturing facilities. Cogent supports your critical technology, from ERP solutions like JobBOSS, E2 Shop System, and Global Shop, through engineering applications such as AutoCAD and SolidWorks, to back office tools such as Sage 100, ACT!, and various timekeeping software and hardware.
With our decades of experience customizing ERP, we can help you find the information you need to make decisions. We understand your challenges regarding material and inventory control, price and cost management, integration with shipping, and labor/data collection. We have helped Manufacturers improve processes, generate custom reports, solve complex problems and engage in effective cloud strategies to improve efficiency and impact revenue.
How we can help
- Get the right info out of your ERP solution at the right time
- Reduce the time your engineering department spends supporting their software and configuring it to adhere to your standards and tools
- Improve the Information flow
Administrative<->Engineering<->Production Engineering<->Shop Floor - Making informed Cloud vs on-premise decisions
Healthcare
The constantly changing environment of healthcare creates unique challenges for providers to ensure privacy and accuracy. Cogent helps medical and dental practices ensure that their IT works as a tool and not a source of frustration. Practice Management and EHR software is quickly moving to the cloud and Cogent can help you evaluate the costs and understand the differences between moving your EHR and PM software to the cloud or keeping it on premises. We have worked with a variety of software such as AllMeds, AllScripts, eThomas, eClinical works, ChiroTouch, Dentrix, Dentech, Romexis, Dexis, and xDocs.
Healthcare providers that work with Cogent Technology Solutions have confidence in the solutions that we develop together. Cogent understands your unique regulations and requirements including HIPPA compliance In addition we understand how critical it is to your practice to keep your EHR, Practice Management and Billing Solutions up and running.
Cogent considers the various requirements of each office and supports our medical teams so they can serve patients and not have to be concerned about their computer systems.
How we can help
- Making informed Cloud vs on-premise decisions for Practice Management and EHR solutions
- We keep HIPPA compliance at the forefront of every recommendation and action we take on your behalf. We treat it as a guideline for our work, not as an item to remediate or look at when filling out HIPPA questionnaires
- Assist with resolving conflict between EHR/PM and multiple Health system and insurance portals
Accounting and Financial
Cogent understands the variety of disciplines that an accounting firm may work in from teams that work on-site at schools and municipalities doing audits to tax clients and the rigors of tax season. In addition, we work with accounting firms to improve the collaboration between staff members and with their clients on a variety of engagement types.
Cogent as a consulting company originated as a technology division within an accounting firm providing internal support to the firm and external support to other companies. The technology division was spun off of the accounting firm to form Cogent and the accounting firm remains a client to this day. As a result, we are very familiar with a variety of software used by the firm and their clients such as QuickBooks, PeachTree/Sage, Thomson Reuters PPC, GoFileRoom, Practice CS, Accounting CS, and UltraTax, CCH ProSystem fx Tax, Sage Timekeeper, and various other packages used by accountants and bookkeepers.
How we can help
- Work with your vendors to ensure you are only licensing what you need and want
- Assist with document management either thru a document management solution or through server shares and file/folder naming standards
- Navigate the variety of software solutions you are using
- Work with your users even when they are at client locations with any issues they may have
Engineering
Cogent has extensive experience supporting Engineering departments and Consulting engineers allowing us to understand the challenges of design workflows and complex engineering software suites. Our team has over 50 years of experience supporting engineers and designers.
We understand that design and drafting, as well as developing specifications, hold challenges for consistency and efficiency from your employees. We can help with the implementation of CAD standards across the disciplines and teams in your business allowing you to create consistent plans. We also understand the benefits of document management solutions that can allow you to have clear drawing and document version history, as you make plan or spec changes, without having to copy and rename files or create subfolders for each version and then having to remember which is the current version. We can help your employees more efficiently and confidently find the most up to date version of the file they need. We can also help with muti-discipline and multi-site (including working from home) employees and allow them to contribute as part of the team.
We have personal hands-on experience working in many engineering disciplines including mechanical, civil, electrical, and industrial. We have the background to be able to speak your language and understand your challenges.
How we can help
- Navigate the complicated licensing terms for CAD/Design/Drafting and Engineering solution software.
- Implement and manage Engineering document management either using document management software or server shares with file and folder naming conventions.
- Keep your software up to date and even provide training in the use of the software and document management systems.
- Create report customization from your ERM/PSM solution to get you the info you need when you need it, resulting in improved productivity.